Today, we are getting to know Roberto Flores, associate dean of program management:
What is your role at Georgetown? How long have you been working here?
I have the privilege of leading the program management team for Georgetown McDonough’s executive custom programs. I have been working in that role for six years now, and I have spent some of that time shaping our work environment to make our jobs easier. I’m proud that our team has built a variety of systems, processes, manuals, and go-to routines for the hundreds of tasks needed to prepare a memorable program experience. Planning and delivering 30-40 programs a year for 750-1,000 participants also requires a team that works well together, and so I have spent time recruiting and training the right people for our team culture. Lastly, my role is responsible for strategy and long-term thinking. My team has to focus on the present and the hundreds of guests coming to Georgetown each year, so I am happy to plan ahead for the future and determine what we need to do next so that we can grow.
What do you enjoy most about working in executive education?
I enjoy the atmosphere of learning, productivity, and commitment that exists at McDonough. No matter what you are doing, you are working with and alongside people who care as much as you do and who are good at what they do. I love that pervasive belief in our mission from everyone in the building.
You have delivered custom programs for clients all over the world. Can you share a memorable moment from a program or a lesson you learned from a trip?
Easily the greatest lesson from our international program deliveries is that the world is much, much bigger than the United States. There is a universe out there of different cultures and problems, and they are just as important as our own. Meeting people around the globe is simply priceless; it expands the mind like nothing else.
What book(s) are you currently reading?
Currently, I am reading the latest book in the Expanse series, Babylon’s Ashes, by James S. Corey. It’s a great sci-fi series! Everyone who isn’t dead inside should be reading science fiction!