Research: Trash-Talking: An Unexpected Double-Edged Sword

on August 22 | in Management | by | with No Comments

Jeremy Yip, assistant professor of management at Georgetown McDonough, and two faculty members at Wharton, explore the impact of trash-talking in a business setting in Organizational Behavior and Human Decision Processes:

“There is a significant amount of research looking at the impact of rudeness and incivility in the workplace. However, our study is the first to define trash-talking and explore how trash-talking influences perceptions, performance, and unethical behavior in competition,” said Yip. “We challenge the long-held belief that uncivil remarks harm performance. Instead, we find trash-talking can increase motivation and performance in targets by creating a strong perception of rivalry and desire to beat the trash-talking opponent.”

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